Structure · Strategy · Soul
You do great work. You shouldn't be losing business you can't see.
Serapion catches the calls, messages and enquiries your business is missing — and turns them into booked appointments.
5.00 ★★★★★ · 29 Google reviews
Takes about a minute. No call required.
The diagnosis
The leak is almost never the work.
Most service businesses don't lose customers because someone did a bad job. They lose them in the gaps.
The call that came in while you were with a client, and never got returned.
The message that sat four hours — by which time they'd booked somewhere else.
The quote you sent that went quiet, and you didn't want to chase.
Evenings and weekends, when you're closed and they're still looking.
You're not losing because your work isn't good enough. You're losing what you can't see.
The free audit
Find out exactly what it's costing you.
The audit is a diagnosis, not a sales call. In about a minute, using your real numbers, you'll see:
How many enquiries reach you, and how many actually get an answer
Where they're dropping: missed calls, response time, after-hours, follow-up
What that's worth per month, in your money
What to fix first, and in what order
I'll look, and I'll tell you the truth — including if you don't need me.
The method
How this actually works.
We look.
The audit shows where enquiries reach you and where they drop.
We tell you what we found.
Plain language, your numbers — including if the answer is that you don't need us.
We fix what's actually broken.
For most businesses that's Lead Rescue: catching every call and message and turning it into a booking. Sometimes it's the website, the reviews, or the follow-up. We only build what the audit found.
All of it runs in English or French, based on what each customer prefers.
The proof
What people actually say.
Every one of these is public on Google. Click any card to check it yourself.
Who you're dealing with
The person who'll actually look at your business.
I'm Michael Beshay.
I've spent years across a counter from people deciding whether to spend their money with someone. What decides it is almost never the pitch — it's whether they believe you.
Serapion exists because service businesses get sold to badly: hype, lock-ins, jargon, and agencies who go quiet once the invoice clears. I'd rather show you the whole problem, tell you exactly what I'd do about it, and let you decide whether you want me to do it or you'd rather do it yourself.
Montréal, QC · +1 438 900 0408
Answers
Questions people ask.
Is the audit really free?
Yes. You get the findings either way. We only charge to do the work, never to tell you what's wrong.
What does it cost?
It depends on what actually needs fixing. The audit shows which pieces are leaking, and we build the plan together from there — one piece at a time, not a package you have to swallow whole. You'll know the exact number before you decide anything.
Am I locked in?
There's no minimum commitment. It's month-to-month, your notice period is set out in your agreement, and you keep your data, your number and your contacts either way.
How fast can we go live?
Most setups are live within about two weeks of your intake. Timing depends on how quickly we get access, your content and your sign-off, so we'll confirm your dates at setup.
Do I have to change my number or my website?
No. The system runs on a dedicated number we set up for you. Use it as your main line, or keep your existing one and forward it to ours — that way the number you advertise stays yours whatever happens. Your website stays where it is.
What kind of business is this for?
Any business that runs on appointments and inbound enquiries. If people call, message or book with you, the same leaks apply.
Do you work in French?
Yes. Calls, texts, confirmations and reminders all run in English or French, based on what the customer prefers.
Who owns everything?
Your data is yours — your contacts, your conversations, your reviews — and you can take it with you whenever you want. The system that runs it is ours: you're hiring us to run it, not buying the software.
Let your work win.
You've already done the hard part. Let's stop losing the people who were ready to say yes.
Get your free auditTakes about a minute. Your numbers, on screen.