Know what to fix first. Free.
We look at your business the way your next client does, then show you what we found. Yours either way.
Two short steps, then pick a time for a video call. We hold a full hour for you, in case you need all of it.
The diagnosis
Most service businesses don't lose customers because someone did a bad job. They lose them in the gaps.
The leak is almost never the work.
Someone searched for what you do and picked a competitor with more reviews, a fuller Google profile, or a site that worked on their phone.
The call you couldn't take, or the message that sat four hours. By then they'd booked somewhere else.
The visit to your website that ended without a booking, because there was no clear way to book.
The client who loved your work once and never heard from you again.
You're not losing because your work isn't good enough. You're losing what you can't see.
Diagnostic+
Find out exactly where it's leaking.
Our tools gather the facts on your business. Then a person checks every finding and looks at your business the way your next client would.
I'll look, and I'll tell you the truth, including if you don't need me.
Tell us who you are.
Your name, how to reach you, your business and its website.
Pick a time.
One hour with Beshay, on video. You leave with 3 findings and a step for each.
We read it together.
What works, what's in the way, what to do first.
Free. Done by hand. Yours whether we work together or not.
The method
How this actually works.
We look.
The audit shows how people find you, where they choose someone else, and where enquiries drop.
We tell you what we found.
Plain language, your numbers. Even if the answer is that you don't need us.
We fix what's actually broken.
Sometimes it's how you show up on Google and in your reviews. Sometimes it's the website, the calls and messages nobody answered, or the past clients nobody followed up with. We build only what the audit found, and it all runs as one connected system.
All of it runs in English or French, based on what each customer prefers.
The proof
What people actually say.
Every one of these is public on Google.
Their team truly understands the needs of trades and home-service professionals. … You can tell they genuinely care about helping their clients grow, not just running ads.Roy ChidiacGoogle review ★★★★★
Working with serapion marketing was a great experience. They helped me completely refresh my website with a clean, modern style. Very professional easy to communicate with and always helpful throughout the process.Samer J TurkGoogle review ★★★★★
Serapion Marketing stands out for its professionalism, creativity, and dedication to helping businesses grow. I truly admire the passion and vision behind the work. Highly recommend to anyone looking to strengthen their online presence.Silva OsmanGoogle review
Who you're dealing with
The person who'll actually look at your business.
I'm Michael Beshay.
I've spent years across a counter from people deciding whether to spend their money with someone. What decides it is whether they believe you.
Serapion exists because service businesses get sold to badly: hype, lock-ins, jargon, and agencies who go quiet once the invoice clears. I'd rather show you the whole problem, tell you exactly what I'd do about it, and let you decide whether you want me to do it or you'd rather do it yourself.
Answers
Questions people ask.
Is the audit really free?
Yes. You get the findings either way. We only charge to do the work, never to tell you what's wrong.
What does it cost?
It depends on what actually needs fixing. The audit shows which pieces are leaking, and we build the plan together from there, one piece at a time, not a package you have to swallow whole. You'll know the exact number before you decide anything.
Am I locked in?
There's no minimum commitment. It's month-to-month, your notice period is set out in your agreement, and you keep your data, your number and your contacts either way.
How fast can we go live?
Most setups are live within about two weeks of your intake. Timing depends on how quickly we get access, your content and your sign-off, so we'll confirm your dates at setup.
Do I have to change my number or my website?
No. The system runs on a dedicated number we set up for you. Use it as your main line, or keep your existing one and forward it to ours. That way the number you advertise stays yours whatever happens. As for your website, we start by looking at the one you have. Keep it or rebuild it: both work, and we handle everything from start to finish. You end up with a modern site that loads fast, turns visitors into bookings, and shows up when people search on Google or ask an AI like ChatGPT. You never have to deal with the technical side.
What does Serapion actually do?
We build and run the system behind appointment-based businesses: online booking, reminders and one inbox, missed-call text back and an AI receptionist that answers 24/7 in French or English, your Google profile and reviews, a website that books, and email and text campaigns that bring past clients back. You start with the piece the audit shows is leaking most.
Where do you work?
We're based in Montreal and work with businesses across Greater Montreal, Laval, the South Shore, the North Shore and Ottawa–Gatineau. We also work with a select group of businesses across North America.
What kind of business is this for?
Any business that runs on appointments and inbound enquiries. If people call, message or book with you, the same leaks apply.
Do you work in French?
Yes. Your website, your review replies, and every call, text, confirmation and reminder run in English or French, based on what each customer prefers.
Who owns everything?
Your contacts, your conversations and your reviews are yours, and you can take them with you whenever you want. The system that runs it is ours: you're hiring us to run it, not buying the software.
Let your work win.
You've already done the hard part. Let's stop losing the people who were ready to say yes.
Two short steps, then pick a time for a video call. We hold a full hour for you, in case you need all of it.